We want you to be totally psyched about the products you purchase from USWE’s webstore at uswe-sports.com. If at any time within 30 days of receiving your order, you are not 100% satisfied, you may return it to us for a refund. No questions asked.
The product has to be in unaltered condition, the original hangtags unremoved and the product should not have been used. You have to package the product the same way as it was when you received it.
HOW TO MAKE A RETURN
1. Fill in the Return Form that came with your order and attach it together with the unused products.
2. Make sure the product is securely wrapped when packing the return. You are responsible for the package until received by us.
3. You can use a courier at your choice. Keep the receipt from the courier and the tracking number if applicable.
If you return because you change your mind, you pay for the return shipping. If you have a complaint and something is wrong with the product, you can make a claim to us. Please contact our Customer service, and we will do everything we can to solve the issue. If your complaint is justified and the claim gets approved, we will reimburse you for the return shipping.
The return is not completed until we have received and examined the returned goods. When a return is completed and approved, we’ll refund the money for the product to the same card you used for the purchase.
Please attach a copy of the order confirmation or other documentation from your purchase. Additionally, it will facilitate the processing if you attach a completed return form, which is enclosed in the package when you receive the items.